Help desk
Help desk
Corrections, ranking questions and privacy requests all land in a single inbox.
Email or the draft builder
Plain email is fastest: hello@serbuneru.com. The form below is an alternative that never sends anything on its own. Pressing the button assembles a draft inside your usual mail program, which means serbuneru stores none of what you type here.
Handy to know
- Bookings sit with the hotels; serbuneru has no way to view or alter them.
- Sponsorship proposals and paid-placement offers get a polite no.
- Replies usually leave the serbuneru inbox inside seven days.
Who reads your note
A person on the serbuneru desk opens every message; nothing is sorted by a bot. Reported mistakes are held up against the hotel's published details, and the entry is edited only once the fix checks out.